FAQ

About Our Products

What brands of headcovers do you offer?

We proudly carry a wide selection of premium brands including TaylorMade, Cobra, Cleveland, Callaway, Bridgestone, and many more. Our menu features brands like Adams, Akira, AM&E, and custom options to suit every golfer’s style.

Are your headcovers designed for specific club types?

Absolutely! We offer headcovers for drivers, putters, and complete sets. Whether you need protection for your prized driver or want to add flair to your putter, we have designs to match your needs.

Do you offer custom or team-themed headcovers?

Yes! We specialize in both custom designs and vibrant team-themed headcovers that let you express your personality on the course while protecting your clubs in style.

Ordering & Account Questions

How do I create an account?

You can create an account during checkout by providing your email address and creating a password. This will allow you to track orders and save your preferences for future purchases.

What if I forget my password?

Simply click the “Forgot Password” link on the login page, and we’ll send instructions to your email address to reset your password securely.

Can I modify my order after placing it?

Please contact us immediately at [email protected] if you need to modify your order. We process orders quickly, so we cannot guarantee changes once processing has begun, but we’ll do our best to help.

Payment Options

What payment methods do you accept?

We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.

Is my payment information secure?

Absolutely. We use industry-standard encryption to protect your payment information and never store your complete card details on our servers.

Do you offer any payment plans?

Currently we accept the payment methods listed above but do not offer installment payment plans.

Shipping & Delivery

Where do you ship?

We proudly ship worldwide! However, we are currently unable to deliver to Asia and a few remote areas due to logistical constraints.

What shipping options are available?

We offer two convenient options:
– Standard Shipping ($12.95) via DHL or FedEx: 10-15 days after shipment
– Free Shipping on orders over $50 via EMS: 15-25 days after shipment
All orders are processed within 1-2 business days before shipment.

How can I track my order?

Once your order ships, we’ll send you a confirmation email with tracking information. You can also check your order status by logging into your account.

Why does delivery take 10-25 days?

As we ship from Steuben, US to customers worldwide, delivery times vary by destination. We partner with trusted carriers to ensure your headcovers arrive securely, no matter where you are.

Returns & Exchanges

What is your return policy?

We offer a 15-day return policy from the date you receive your items. Products must be unused and in original packaging with all tags attached.

How do I initiate a return?

Please contact our customer service team at [email protected] with your order number and reason for return. We’ll provide instructions and a return authorization.

Who pays for return shipping?

Customers are responsible for return shipping costs unless the item arrived damaged or defective. In such cases, we’ll gladly cover return shipping.

How long does it take to process a refund?

Once we receive your returned items, we’ll process your refund within 5-7 business days. The time it appears in your account depends on your payment provider.

Contact Information

How can I contact customer service?

Our customer-centric team is always ready to help! Email us at [email protected] for assistance with any questions about products, orders, or deliveries.

What is your physical address?

Deals Headcovers Store
3711 Boone Street
STEUBEN, US 04680